Frequently Asked Questions

Find answers about shipping, returns, custom jewelry, and more.

How long does shipping take?

Domestic FedEx Priority: 1–2 business days. International: 3–7 business days, depending on customs.

Do you offer natural or lab-grown diamonds?

Yes — both natural and lab-grown diamonds, ethically sourced and certified.

Can you create a custom engagement ring?

Absolutely. Our Los Angeles studio designs custom rings and fine jewelry tailored to your vision.

What is your return policy?

Returns within 14 days for full refund; 15–30 days for store credit. Custom/engraved items are final sale.

Do you offer lifetime care?

Yes. Complimentary cleaning, inspections, and resizing support to keep your jewelry radiant.

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